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a wheel achievement
1000th pass

L.S.M recently celebrated its 1000th driving test pass.

New driver Neil Miller of West Kilbride, pictured centre, with L.S.M staff recieved a free pass plus course for his achievement in being number 1000 !

a wheel achievement

Ayrshire’s largest independent driving school has doubled in size since the start of 2004! Now with 14 driving instructors, LSM Ltd., is covering a much wider area than before with plans for further expansion in the next 12 months.

LSM Ltd., director, David Agnew who formed the driving school in 1999 sees the continued business growth "as a direct result of maintaining the right people as part of an enthusiastic and committed team."

David added: "In the driving school industry, businesses our size are normally only found in cities where there is a large centre of population from which to feed. We, on the other hand, are able to sustain and increase our business based largely on our ability to use well trained enthusiastic instructors, each of whom has been hand-picked by myself.

lsm instructors

"In the five years since we began I have worked very hard to push my own pass rate above 70%, a figure only achieved by one in 25 UK instructors. On this basis, recognising what it takes to make an instructor successful has been a key element in our instructor training and in their subsequent successes. Our instructors are our biggest resource."

LSM is continuing to maintain its pass rate for learners at between 15 to 20% ahead of national figures.

With an active client base of over 400 people, LSM realises the importance of good client care. David commented: "Our good reputation is paramount. We see the importance of really helping people achieve their ambition to drive as for some this can be quite a challenge.

"In getting more clients through their test we are also helping ourselves, as in this business we are only as good as our last pass. Ironically our business’ true growth is measured not in the new clients we attract month on month but actually by the number we lose because they’ve passed."